Why data center management is critical for an organization?

A data center is the heart of any service that is provided by the company. It has all the servers, databases, and the software and hardware related to the services provided by that company. Managing such data center efficiently is the key to survival in business. If anything happens to the data in the data center then everything is gone. Data center might be available throughout the world if your operations span the globe.


It is necessary to have an operations command center that would help to resolve the problems that arise in the data centers from time to time. The sole purpose of such command center is to solve the problems that arise. They would prioritize the applications available in the data center and attend to the problem based on whether the issue with the top priority application.

 

For example a b2b ecommerce application that is in the data center would be helpful to interact with the trading partners of the company. A problem in this application has to be attended on an emergency basis. So this application would be in the top priority list. Likewise all the applications are categorized based on their importance and the issue solved based on that.

 

Different teams to handle the real technical problems related to the applications and the support staffs who communicate the problems that arise in the priority applications is the best way to go. The staff in the command center should escalate the problem to the concerned team which deals with the application within a stipulated time so that the problem is attended immediately. Communication, coordination, documentation, monitoring, and disaster recovery are the tasks that are to be done by the command center staff.

 

During the initial stages of setting up a data center, it is better to have build rooms that are similar to the data center in production. The equipments, hardware, software in the build room will be similar to the production data center. All the necessary tests are done in the build room before they are shifted to the production centers.

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