How To Form A Professional Quality Project Management Team?
A project management
team is a group of individuals working interdependently to achieve a common
goal. Teamwork is cooperative effort by members of a team to achieve that
common goal. The effectiveness of the project team can make the difference
between the project success and project failure.
Although plans and project management techniques are necessary, it is the people, the project manager and the project team are the key to project success. To ensure success of project various structures are used to organize people to work on them.
Communication is most essential part in a project team, it should be good with the customers, within the project team and with the upper management is critical to success. The purpose of team building is to improve the ability of the group to solve problems and to work effectively on the project at hand. Efforts should be directed at achieving some specific targets.
Stages in Project Management Team development:
(a) Forming: Forming is the initial stage of the team development process. It involves the transition from individual to the team member. During this stage, team members generally have positive expectations and are eager to perform their tasks. The group begins to establish an identity the tasks and attempts to define and plan the tasks that need to be done. However in this phase small amount of work is accomplished because of the team members high expectations and their relationship with the other members in the project.
Team members are unsure about their own roles and other members of the project team. During this stage, the project member needs to provide direction and structure, the project manager must clearly communicate the project objective and create a vision for successful completion of the project.
(b) Storming: The second stage in the project management team development is storming. In this stage the project objective is made clear to all project members. Team members need to apply their skills to work on their assigned tasks. The storming stage is characterized by feelings of frustration, anger and hostility as the team members begin to perform their work, and they have more questions about their own responsibilities and roles with respect to other team members. The project manage still needs to be directive, but less directive than in the forming stage. Its important to give team members to give opportunity to express their concerns. The project manager has the responsibility to resolve conflicts and dissatisfaction among the team members.
(c) Norming: In this stage, the relationships among team members and between the team and the project manager have become settled. Interpersonal conflicts have been resolved for most part i.e. level of conflict is lower than in the storming stage. Dissatisfaction, too, is reduced as individual expectations align. Control and decision-making have been transferred from project manager to the project team. Trust, appreciation among the team members, sharing of information, regular feedbacks, personal friendship etc will develop in this stage. During this stage the project manager minimizes the directiveness and takes more supporting role.
(d) Performing: The final stage in the tem development is the performing stage. In this stage, the team is highly committed and eager to achieve project objective. The level of work performance is high. Communication between the team members is unambiguous, honest and timely. There is a greater degree of interdependency. The project manager fully delegates responsibility and authority thereby empowering the project team. At this stage the project manager concentrates on project performance with respect to budget, schedule, scope, and plan.
Factors that contribute to ensure successful team work:
1. Commitment to the
purpose of the system is never perfunctory, and motivation always high.
2. Teamwork is focused on task. The members of the project team develop behaviours that enable them to do what they must.
3. The project leadership is strong, clear, reliable and never ambivalent
Qualities the team should have are:
1. Clear understanding
of project objectives.
2. Clear expectations of each person role and responses.
3. High degree of co-operation.
4. A high level of trust.